Sign-up with your email address and verify, secure and fund your account with cash or a bank transfer. Go to your Wallet, or the Trade section or the Swap/Convert option and choose the cryptocurrencies you want to buy, and then make your first purchase. Your new cryptocurrencies will appear and be stored in your online Mercury Iconex wallet.

You can deposit funds to Mercury Iconex using various methods. Some of the methods are credit/debit cards, online banking, cash, wire transfers, or private wallet deposits (ex. Paypal, Uni5pay and Mope). Simply login to your account and navigate your Mercury Iconex wallet to deposit funds to your account. 

At Mercury, you have the opportunity to trade a diverse selection of cryptocurrencies! Whether you're into popular options like Bitcoin, Ethereum, and USDT, or prefer exploring unique altcoins like DOGE, SRDC or SHIB, we've got you covered. Our list is constantly evolving and updated to meet market demands and compliance standards. Sign up today for an accurate and updated list of tradable cryptocurrencies on our platform.

A cryptocurrency wallet is a digital tool that allows users to store, send, and receive cryptocurrencies. It operates similarly to a bank account but is used specifically for cryptocurrencies like Bitcoin, Ethereum, Suriname Reserve Digital Currency and others. Cryptocurrency wallets are thus essential for managing your digital assets online and ensuring security and control over your investments.

The legal status of cryptocurrencies differs significantly from one country to another. While certain nations have fully embraced these digital assets and made them a legal tender to pay for services and products, other countries have implemented strict regulations or even imposed complete bans on their use within their jurisdictions.

Security measures to protect your cryptocurrency assets include utilizing hardware wallets or cold wallets, setting up (Google) two-factor authentication on your account, consistently updating applications to the latest versions, and ensuring the utmost security of your passwords or private keys by storing them in a safe or encrypted manner. Assets on our platform are safe due to cold-wallet storage services we provide.

Trading pairs are essential components of the financial market. These pairs consist of two types of assets, which can be either cryptocurrencies like Bitcoin and Ethereum, or traditional fiat currencies such as USD or EUR. These currencies are traded against each other on various exchanges, enabling users to leverage the fluctuations in value, to potentially profit from market movements. All assets on our exchange are traded to USDT, meaning you can trade all assets with USDT.

Withdrawals can be processed either to a designated bank account, a cryptocurrency wallet, cash or a Paypal, uni5pay or Mope account, in accordance with the withdrawal procedures set by Mercury Iconex. It is important to follow the specific guidelines provided by our platform to ensure a smooth and secure withdrawal experience. To withdraw login and go to your online wallet and tap on withdraw next to the cryptocurrency you wish to withdraw.

Buying and selling cryptocurrencies on Mercury Iconex is designed to be user-friendly and accessible, even for beginners. The process involves simple steps, from account creation to placing orders and receiving and withdrawing funds, all supported by intuitive interfaces. The procedure for buying and selling cryptocurrencies is almost the same, with some slight differences.

Yes. Cryptocurrencies can be sold in various ways. The currency can be sold online on our platform by trading it, you can simply swap your cryptocurrency for another currency, or you can withdraw it for cash. You can sell your crypto-coins to the exchange at the current market price it's being sold or traded for. Navigate our Trading interface or the Swap/Convert option to sell your coins.

To get started with buying cryptocurrencies, you need an online crypto-account. After the sign-up, verify your account and add funds to your account, using cash, bank-transfer, Credit cards or cryptocurrencies and then go to the trading- or convert section. Pick your favorite crypto and place your order. Once it's done, you'll see your new cryptocurrency stored safely in your online wallet. 

Cryptocurrencies are an exciting part of the future of money! With their decentralized nature, global accessibility, low fees, fast transactions, wide adoption, and investment prospects, they offer great opportunities for all users. Their role in shaping the future of money will be further influenced by continued innovation, regulatory developments, and how widely they are embraced by society.

Potential risks associated with crypto-investments include market volatility, fluctuations in value due to regulatory changes, news or economic developments, vulnerability to cybersecurity threats, and the risk of losing access to funds in case of misplacement or loss of passwords or private keys. It is crucial for investors to be aware of these factors and take necessary precautions to safeguard their crypto-investments.

Know Your Customer (KYC) is an essential process in the financial industry where banks and crypto-exchanges verify the identity and financial activities of their users. This strict procedure is put in place to ensure compliance with regulatory requirements, prevent fraudulent activities, and safeguard the integrity of the financial system. This is why we advise our users to complete their KYC and keep the system safe and protected. 

Fees in the cryptocurrency world can encompass a wide range of charges, such as trading fees for buying and selling assets, withdrawal fees for transferring funds to external wallets, and occasionally even deposit fees for adding funds to your crypto-account. It's important to note that these fees can differ depending on the type of transaction you're engaging in. Please sign-in on your account to check the full list of our fees.

To receive assistance or report issues, please reach out to our customer help-desk. You can contact our help-desk through the available channels (email, contact page, live-chat or social media). For detailed guides you can also take the time to navigate our website for FAQs or engage with active community forums to benefit from the collective knowledge or experiences of other users. It is important to gather all relevant details and information before contacting our help-desk. .